Privacy & Terms

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

• Name, email address, and phone number
• Delivery address and location data
• Payment information (processed securely through third-party providers)
• Order history and preferences
• Device information and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill your orders
• Send you important updates about your orders
• Verify your email address for account security
• Provide customer support
• Send promotional communications (with your consent)
• Analyze usage patterns to improve our app

3. Email Communication

We may send you emails for the following purposes:

• Account Verification: To verify your email address when you create an account
• Order Updates: To keep you informed about your order status
• Security Alerts: To notify you of important account changes
• Promotional Content: Only with your explicit consent

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To service providers who assist us in operating our app
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through trusted third-party providers

6. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of promotional communications
• Request a copy of your data
• Withdraw consent for data processing

1. Acceptance of Terms

By using the Pulse Food Delivery app, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our service.

2. Service Description

Pulse is a food delivery platform that connects customers with local restaurants. We facilitate the ordering and delivery process but are not responsible for the food preparation or quality.

3. User Accounts

To use our service, you must:

• Provide accurate and complete information
• Verify your email address
• Maintain the security of your account credentials
• Be at least 18 years old or have parental consent

4. Orders and Payments

When placing an order:

• You are responsible for providing accurate delivery information
• Payment is required before order processing
• Prices may vary and are subject to change
• We reserve the right to refuse or cancel orders

5. Prohibited Uses

You may not use our service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the service

6. Limitation of Liability

To the maximum extent permitted by law, Pulse shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes through the app or via email. Continued use of the service constitutes acceptance of the updated terms.

Email Verification

For your security and to ensure you receive important order updates, we require email verification when you create an account. This helps us:

• Verify your identity and prevent fraud
• Send you order confirmations and updates
• Notify you of account security changes
• Provide customer support when needed

Email Preferences

You can manage your email preferences in your account settings:

• Required Emails: Order updates, security alerts, and account verification (cannot be disabled)
• Optional Emails: Promotional offers, restaurant recommendations, and app updates (can be disabled)

Unsubscribe

To unsubscribe from promotional emails:

• Click the "Unsubscribe" link in any promotional email
• Update your preferences in your account settings
• Contact our support team at contact@thepulseapp.net

Note: You cannot unsubscribe from essential service emails such as order confirmations and security alerts.